# Free VPN — Frequently Asked Questions > Common questions about Free VPN: pricing, privacy, performance, platforms, support. ## Privacy ### Do you collect user data? **No.** Free VPN maintains a strict zero-logs policy. We don't collect, store, or sell user data. We can't — the app requires no account, no email, and no phone number. There's no identifier to attach a log to in the first place. ### What do you *not* log? - Your real IP address - The sites you visit - DNS queries - App or service usage - Connection timestamps - Anything else that could identify you ### How can Free VPN be free without selling my data? We're funded by **optional premium upgrades** and **non-intrusive ads inside the app** — never by selling user data. Since we never collect user data, there's nothing to sell. This is how a truly private free VPN should work. ### Do I need to create an account or provide an email? **No.** Free VPN requires absolutely nothing — no account, no email, no phone number. Download the app, tap Connect, you're protected. We built it this way intentionally so we can't collect or track your personal information. ## Performance ### How fast is it? **Unlimited bandwidth, no throttling.** Throughput depends on the server's distance from you and the underlying network. We use dual-ended codec technology to accelerate traffic where possible. ### Does it work with streaming services? Yes. The 90+ regions include locations commonly used to access region-locked libraries on Netflix, BBC iPlayer, YouTube, and similar services. ### Does it work on public Wi-Fi (airports, hotels, cafes)? Yes — that's one of the main use cases. The auto-connect feature can be set to engage automatically when you join an untrusted network, so you never forget. ### Will it work behind a corporate firewall or restrictive network? Often, yes. We actively monitor a network of thousands of nodes across many countries for accessibility, and our proprietary protocols can route around many of the blocks that defeat simpler VPNs. ## Why use a VPN at all? A VPN gives you online privacy. As an internet user, you should turn on your VPN whenever you connect to a Wi-Fi network — to protect personal information, bank details, and the rest of your digital footprint. We believe in a free and open internet and want users to benefit by having control over where their data goes. ## Platforms ### Which platforms are supported? - **iOS / iPadOS** — App Store - **Android** — Google Play - **macOS** — Mac App Store (same binary as iOS) and standalone via the [CLI installer](https://freevpnapp.org/cli/) - **Windows 10/11** — PowerShell installer or `.msi` - **Linux** — one-line installer for Ubuntu, Debian, Fedora, Arch, Raspberry Pi OS, and most cloud distros - **Servers** — Linux, macOS, and Windows can run the Free VPN daemon as a background service ### Can I use it on multiple devices? Yes. You can install Free VPN on every device you own. Since there are no accounts, there's no per-account device cap either. ## What's the best free VPN? Our app offers the best free VPN service by using **multi-layer rotating encryption**, **proprietary protocols**, and **patented algorithms**. We offer ad blockers, auto-connect, a wide range of regions, and — most importantly — we don't monetize by collecting or sharing user data. ## Features ### What features does the Free VPN app offer? - Unlimited VPN access - Faster speeds - Ad-free experience (optional paid tier) - Auto-connect - VPN acceleration - Network-level ad and tracker blocking - Access to 90+ global regions ### What's different about the CLI? The [CLI](https://freevpnapp.org/cli/) is the same VPN engine wrapped in a terminal interface — perfect for developers, agents (Claude, Cursor, Codex), and servers. It exposes JSON output, scripting hooks, an `agent SKILL.md`, and a `freevpn doctor` self-diagnostic. Optional desktop GUI available with `freevpn gui install`. ## Support ### How do I contact Free VPN support? Email **support@freevpnapp.org** or use the [contact form](https://freevpnapp.org/contact/). For CLI issues, `freevpn doctor --email` drafts a support email with a JSON diagnostic report attached automatically. ### Where can I report a bug? Email support with reproduction steps. For CLI users, attach the output of `freevpn doctor --json`. ## Related pages - [Home](https://freevpnapp.org/) — Free VPN overview - [About](https://freevpnapp.org/about/) — company background and technology - [Downloads](https://freevpnapp.org/downloads/) — every platform - [CLI](https://freevpnapp.org/cli/) — terminal-first VPN documentation - [Contact](https://freevpnapp.org/contact/) — get in touch --- *This is the markdown twin of [https://freevpnapp.org/faq/](https://freevpnapp.org/faq/), served under the [AEO Spec v1.0](https://dualmark.dev/docs/spec/overview) for AI agents and LLM-powered search.*